Main Indicators
| Results (R$ million) | 2011 | 2012 |
| Gross revenue | 3.268,68 | 3.173.90 |
| Net revenue | 2.900,80 | 2.818.99 |
| Gross profit | 1.577,39 | 1.568.42 |
| EBITDA | 1.454.56 | 1.471.93 |
| Net income | 915,26 | 843.48 |
| Net value added | 2.062.52 | 2.144.20 |
| Margin (%) | ||
| EBITDA margin | 50.14 | 52.21 |
| Net margin | 31,55 | 29.92 |
| Financial indicators | ||
| Total assets | 8.409,49 | 9.836.58 |
| Shareholders` equity | 4.539,43 | 5.078.23 |
| Net debt | 2.564,10 | 3.265.25 |
| Net debt/EBITDA (x) | 1,76 | 2.22 |
| Market indicators | ||
| Number of shares outstanding (`000) | 31.823,90 | 31.823,90 |
| Financial trading volume (R$ `000) | 1.795.974 | 3.589.365 |
| Closing price (preferr./PN) (R$) | 57,99 | 32.99 |
| Earnings per share (R$/`000 shares) | 6,03 | 5.53 |
| Market capitalization (R$ `000) | 8.549.759 | 5.778.521 |
| Shareholder remuneration (dividends and interest on equity - IOE) (R$ `000) | 789.020 | 275.282 |
| Sustainability indicators |
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| Environmental protection expenditures (R$ `000) | 1,66 | 4,3 |
| Number of injuries | 12.00 | 2.00 |
| Average training hours per employee | 52,56 | 68,75 |
| Training hours on sustainability | - | 1.240 |